Where Life Meets Style
Client Agreement & Policies
I’m so glad you’re here!
My goal is to make your experience with Where Life Meets Style enjoyable, personalized, and easy to navigate. These policies are designed to create clear expectations, protect both your time and mine, and allow us to focus on what really matters—helping you feel confident and comfortable in your style.
Please take a moment to review the following before booking your session.
Scheduling & Booking
Appointments may be booked up to 60 days in advance, subject to availability through my scheduling platform.
When you book an appointment, that time is reserved especially for you. If you need to make a change, I’ll always do my best to accommodate you based on my availability.
Rescheduling
You may reschedule your appointment without penalty when you make the request at least 48 hours (2 days) before your originally scheduled appointment.
Please use the scheduling options provided when available, or contact me directly if you need assistance.
Cancellations
I understand that plans can change. However, cancellations made less than 48 hours before your scheduled appointment will be charged the full amount of the session, unless I approve an exception for an emergency.
Because your appointment time is reserved specifically for you, a last-minute cancellation often means that I’m unable to offer that time to another client. This policy allows me to protect that time while keeping my business sustainable.
Emergencies
Life happens, and I understand that some circumstances are beyond your control.
If an emergency arises within the 48-hour cancellation window, please contact me as soon as possible at:
Emergency situations will be considered individually and at my discretion. I will determine whether a situation qualifies as an emergency and whether the cancellation fee will be waived.
Please understand that contacting me about an emergency does not automatically guarantee that the cancellation fee will be waived.
No-Shows
If you do not attend your scheduled appointment and have not contacted me in advance, the full amount of the session will be charged.
If something unexpected prevents you from making your appointment, please reach out as soon as you can. Communication is always appreciated.
Payment
Payment is due in full before your scheduled session.
Your appointment is considered confirmed once payment has been received.
Clothing & Additional Purchases
Your session fee covers my professional services and, when applicable, your personal color swatch fan.
Your session fee does not include clothing, accessories, shoes, or other wardrobe items.
You are responsible for the purchase of any clothing or other items you choose to purchase during or as a result of your styling experience.
When I provide recommendations or help you shop, my role is to guide you toward pieces that work for your personal style, lifestyle, wardrobe, and goals. Any purchases are ultimately your choice and your financial responsibility.
Packages
If you purchase a package of sessions, all sessions included in the package must be completed within 60 days of the first appointment in the package.
If a session cannot be completed within that 60-day period because of my availability or a scheduling change initiated by me, the 60-day expiration will be extended as reasonably necessary so that you do not lose a session due to circumstances outside of your control.
If you need additional time for another reason, please contact me before your package expires. Extensions may be granted at my discretion.
Late Arrivals
Please plan to arrive or be ready for your session at the scheduled time.
If you arrive late, your session may still need to end at the originally scheduled time so that I can remain on schedule for other clients. Unfortunately, I may not always be able to extend your session to make up for lost time.
If you anticipate being late, please let me know as soon as possible.
If I Need to Reschedule
Occasionally, circumstances may arise that require me to cancel or reschedule an appointment. If this happens, I will contact you as soon as I realize a change is necessary.
I will make every effort to reschedule your appointment at the earliest possible date and time that works for both of our schedules.
If my scheduling change affects the expiration date of a package, your package will be extended as described in the Package Policy above.
Communication
For scheduling changes, cancellations, emergencies, or questions regarding your appointment, please contact me at:
I’ll do my best to respond as promptly as possible during normal business hours.
Follow-Up Questions
You’re welcome to reach out with follow-up questions related to your session. You have 14 days (2 weeks) following your session to email me at laura@wherelifemeetsstyle.co with questions that directly relate to the session(s) you booked and the topics we discussed during those sessions.
Follow-up questions should be specific to the guidance, recommendations, or topics covered during your session. Requests for additional styling services, new wardrobe recommendations, or work outside the scope of your original session may require booking an additional session.
A Final Note
These policies aren't intended to be rigid or impersonal. They're simply here to create clarity and mutual respect around the time we have set aside to work together.
I truly value the opportunity to work with you, and I appreciate you respecting my time, my business, and the experience I’m creating for every Where Life Meets Style client.
Thank you for being here. I’m looking forward to helping you create a style that feels authentically you.
Client Acknowledgment
By booking an appointment with Where Life Meets Style, you acknowledge that you have read, understand, and agree to the Client Agreement & Policies, including the cancellation, rescheduling, payment, no-show, package, and purchase policies.